Zoosk customers should be happy to see they're only paying for a subscription plan. I responded same day but they still denied by refund of $74.99. What features are free and what do I need to purchase a subscription for? In order to avoid this recurring charge, turn off the auto-renew feature of their subscription term. Click to reveal This action will turn off your auto-renewal, but it wont deactivate your account. Zoosk can be used for free for a reason, and you will be able to explore it well without having to pay for it. Once your account is deactivated, go to Zoosk's contact page, and send their customer service an email explaining you want your account permanently deleted. This depends on the payment method selected during your purchase. Tap on your display name at the top right of your screen. So you sign up for a free membership to try out Zoosk and then receive a notification that someone has sent you a message but you can't read it unless you get a paid subscription. Don't just swipe! One of the reasons Zoosk's membership continues to grow so fast is that they give away many of their features for free. wikiHow is where trusted research and expert knowledge come together. As a small thank you, wed like to offer you a $30 gift card (valid at GoNift.com). Choose the "Cancel my . My recommended site: http://bit.ly/1QSKBZULearn How To Cancel Your Zoosk Membership by watch this video. 150.109.194.176 the say free. The problems start when you decide to cancel your Zoosk account because the company has a strict no refund policy. Zoosk will permanently disable accounts that have been compromised or involve a payment that has been disputed by the credit card issuer. This profile has not been claimed by the company. That's a question you should probably get the answers to before you sign up and definitely before you pay for a subscription. Call zoosk customer service and tell them that you do not want to renew anymore. Subscribers cannot cancel their subscriptions until after the subscription term is over. Tap on Cancel Subscription. If Zoosk is not the right matchmaking tool for you, we will help you cancel your account quickly. To start the conversation again, simply ask a new question. It only takes a few steps to get out of your Zoosk subscription with DoNotPay. Include your email address to get a message when this question is answered. Authored by: Anonymous (Anonymous User) on Saturday, October 18 2014 @ 09:06 am. You can temporarily hide your profile, but your subscription will remain active. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. 3.8 million visits per month and has a subscriber base of over 40 million. This step is not mandatory, but some users who didnt cancel the subscription on the website have reported some issues. With 40 million members, we are one of the most trustworthy and loved dating apps. yep crap site..I've actually tried to subscribe a few times but it declines my card then blocks my account so I then have to create a new one. Click the "Edit" link next to the "Active" message. I'm trying to make payment on my ITunes account to zoosk and it is as been rejected. Apple may provide or recommend responses as a possible solution based on the information . only. Zoosk accepts a variety of payment types that vary depending on the standard payment method in your location and the device you're using. This site is preying on singles. I was recently contacted by a member with an address near my place and we started a conversation and were planning to meet when her address instantly changed to one 1,750 Kms away. Even after testing dating apps for . You send a message and never get replies, messages disappear. This will surely increase the credibility of your complaint. Next I file fraud claim with my Credit Card Co. You can access this by clicking the Gear icon in the upper-right corner of your Zoosk home page, and then selecting "Settings". Home Posts: 10,633. close. . If you're on the fence about it, I would recommend that you err on the side of caution and not go for the paid subscription. While being a paid subscriber to Best Company for Business does not directly Tap on the option 'Cancel My Subscription.'. Zoosk is one of the oldest online dating apps that currently has over 40 million members. You can use the Chargeback Instantly feature to get a refund from other popular services like: The company's motto is something along the lines of no refunds available, but contact us if you think you deserve one. All postings and use of the content on this site are subject to the. I had a month to unsubscribe before they took another month out but instead they have already taken it. Not to mention the ones they put on to "keep you interested" my gosh I was on Yahoo Messenger 30 + years ago - and you did not see this blatant money grab and just plain ** - the world has changed. Canceling your subscription from your computer: Login to zoosk.com. What I have found with this site is that there are very few paying members, and therefore, even if you are a paid subscriber and you decide to like someone who is not a paid subscriber, they are unable to respond to your liking them. This website is using a security service to protect itself from online attacks. services that, when utilized, may impact its score on BestCompany.com. Zoosk customers should be happy to see they're only paying for a subscription plan. Zoosk ranks 4th among Dating sites. They're usually the ones breathing fire when Zoosk takes out another year's worth of subscription fees from their account without their permission. will sign you up for free trials in a risk-free way. First, log in to your account and go to your settings. provided; every potential issue may involve several factors not detailed in the conversations Positive Zoosk reviews state that the online dating site is easy to use, reasonably secure, and a great way to meet locals in the area.However, the majority of user reviews reveal that customers aren't happy with the number of out-of-date profiles, fake accounts, and scammers on Zoosk. Select 'Account Settings' from the drop-down menu 4. My service expired and I was trying to renew.the update to my - Answered by a verified Tech Support Specialist . Do Not Sell My Personal Information. If all else fails, delete the app, then re-download it and sign in. Click on 'Subscriptions.'. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Our content is intended to be used for general information purposes only. We're on a mission to empower consumers to make the best decisions and connect confidently with companies that Check out how else we can help you by opening DoNotPay in your, Getting refunds for disastrous shopping experiences, Obtaining compensation and refunds from airlines, Waiting in phone queue with customer service for you, Protecting yourself from stalking and harassment, How to Cancel BT Sport Before You're Charged Again. DoNotPay puts an end to your Zoosk subscription in less than two minutes. In that same time, only 18 complaints have not been able to be satisfactorily resolved. Unsubscribe easily. What payment types does Zoosk accept? Before contacting them, items GetHuman4020455 may need: Name on the account, email, password, phone number, date of birth, and address The issue in GetHuman4020455's own words The problem: My card keeps declining. Zoosk subscription plans renew automatically and offer unlimited messaging and the ability to see who's viewed your dating profile. You want quality options when it comes to finding someone you can enjoy a night out or the rest of your life-with, although, unlike eHarmony or Match.com, Zoosk doesn't promise you a soulmate. Scroll down until you see iTunes & App Store. Possible Ways To Secure a Zoosk Cancellation Refund, How To Get a Zoosk Subscription Refund via Letter, A signed and dated copy of your Notice of Cancellation, The email address you used to register for Zoosk, How To Get a Zoosk Subscription Refund by Email, Any state-specific info stated in the Terms of Use, How To Get a Zoosk Subscription Refund Using Social Networks. Zoosk 295 complaints 46 resolved 249 unresolved File a complaint to Zoosk Zoosk contacts (added by reviewer) Phone number +1 888 939 6675 Website www.zoosk.com Category Dating Services View all Zoosk contacts Most discussed complaints If you signed up for Zoosk on the App Store or iTunes, you have to use the same method to cancel it. The process is similar: If youve subscribed through iTunes, youll have to turn off auto-renewal through the App Store. Enjoy reading our tips and recommendations. Cancellation of the Zoosk Android app has to go through the Play Store. The same free virtual credit card works on other dating sites, so you can use it for a Match.com free trial as well. ( Felony Fraud ). Choose the Subscription option. If you are SERIOUS about finding that someone - stay the heck away from these "love sites". Welcome to Apple Support Community. Go to zoosk.com Log in with your credentials. Subscriptions and Payments How do I deactivate or remove my account from Zoosk? As you meet people on Zoosk, you'll learn more about what you do and don't like; be introduced to singles from different areas and backgrounds and discover yourself as you discover other peopleincluding the one for you. $12.50 per month / one payment of $149.99. Then, when you're ready to get into a serious relationship with them, you'll be informed and empowered. and you cant recieve or send emails, Zoosk - zoosk scam - redhotpie.com.au style baiting tactics, Zoosk - fraudulently obtained money from me, Zoosk - dating website fail, no customer support, Zoosk - Speak to representative I'm trying to contact livssa89 Bayard u gave me a free trial yesterday I could not find her please help me. Their response? Right now I have 68 members I have contacted over the past few weeks that list the messages as unread. The BBB page for Zoosk tells the rest of the unfortunate tale: "So they pay for a membership only to find that the message they received is an automated message and not a message from an interested party. my credit card keeps declining for no reason. I have PFA order on a known cyber stalker. Even though I cancelled over 6 mo ago, I've noticed that I have messages in my Social part of my gmail acct. You can use all the Premium features until your billing period expires. Zoosk : Prices: 1 Month $19.95, 3 Months $49.95, 12 Months $149.88. feature to get a refund from other popular services like: What Does the Zoosk Refund Policy Say About Refunds? However, you can call and cancel the subscription; they will most likely refund your money as long as you call immediately. Follow these steps: Open DoNotPay in your web browser Select Find Hidden Money Enter Zoosk as the name of the service you wish to cancel We will let you know as soon as your subscription is canceled. our Best Company for Business product. Looks like no ones replied in a while. Another method you can use is to reach out to the Zoosk team on social media. DoNotPay offers a lot more features, and you are welcome to explore them all by accessing our website from your web browser. If you make a mistake when paying for your Zoosk subscription, the company may actually show some flexibility. Zoosk's updated video features bring it closer in line with other dating apps, but it's still basic and buggy compared to superior competitors. Zoosk is a Popular Dating Website: 3.8 Million Visits Per Month. Customers who sign up through an app store, however, find themselves jumping through numerous hoops, often without getting their subscriptions canceled before their auto-renew date. Swipe, search, chat, go on a date - the opportunities are endless on Zoosk. Get your iPhone and follow these steps to cancel: If you purchased your Zoosk subscription through Amazon and want to cancel it, you have to turn off the automatic renewal in your Amazon account. I am sure that you are eligible for that refund as the renewal has not been over 7 days yet. Zoosk declines card. or one payment of $149.99. GetHuman4020455 did not yet indicate what Zoosk should do to make this right. Attention: Zoosk reviews reveal subpar customer service and other concerns. Millionaire . DoNotPay Can Speed Up Zoosk Refund Process by Canceling Your Account Quickly, Enter Zoosk as the name of the service you wish to cancel, Use DoNotPay To File a Lawsuit Against Zoosk in Small Claims Court, a legal document tailored specifically to suit your case. Question: Q: making a payment for the Zoosk application. Scroll until you find the Zoosk subscriptions. This is very convenient for on-the-go singles who don't want to limit their online dating experience to their desktop or laptop. Then voila a new charge next month. If l signed up for a one month membership with a credit card, will they automatically charge my credit card for another month when the first month is up? You can do this by accessing the Amazon website or one of your Amazon apps. This is an active dating website and app with many singles looking to mingle. Youll need to confirm by clicking on Deactivate Zoosk Account. Also, any pending payments will become immediately due at the time of cancelation. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. See reviews below to learn more or submit your own review. And who knows, maybe youll meet someone special. The good news is that youll still be able to use Premium features on Zoosk, at least until your current subscription period expires, which is usually at the end of the month. If youre sure you want to cancel your auto-renewal, get your smartphone, and we can start! Other Methods You Can Use To Cancel Your Zoosk Subscription, Canceling Your Zoosk Subscription on the Company Website. to its name, this indicates that we receive compensation from the company in exchange for referring prospective Unsubscribe at any time. Now I am going to go throw up. The catch? But, as you surely know by now, online dating isn't just about quantity. By using this service, some information may be shared with YouTube. The payment was declined because of an issue with funds, such as insufficient funds in the bank account or credit card limit exceeded. Good luck. If you want to check whether youve successfully turned it off, you may be a bit confused. theres no help desk of such either..pof.com should be the best site causes it's the only one you don . According to the BBB, in the last three years, Zoosk has successfully resolved 382 complaints, most of which were about billing/collection or product/service issues. This site appears to have very few paying members, so if you find someone you like they are unable to respond to your liking them, sending messages, chatting etc. I cancelled Zoosk bc there were so many profiles that weren't believable and an unusually high percentage of non or bogus responses. Find the "Account Status" entry in the Account section. You can still use your account and the cancellation will become effective when the current billing period expires. Two stalkers who would not leave me alone, and minimal actual chat. DoNotPay enables you to start saving cash in various ways. identified as such in the Company Details section of their profile. In What States Does Zoosk Three-Day-Refund Rule Apply? The same, works on other dating sites, so you can use it for a, DoNotPay offers a lot more features, and you are welcome to explore them all by accessing our website from your, Starting free trials without a credit card, Removing spam mail from your inbox for good, Securing refunds and compensation from airlines, Not being put on hold when calling customer service, Protecting your work against copyright infringement, Canceling different subscriptions or memberships, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? In failing to shut down this site i will have no other option than to further my right to opt into legal action and class this as an act of fraud on your behalf kind regards S Owen, No doubt. Unsubscribe easily. I usually ignore/don't use this section but I wondered why Zoosk stuff showing up. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Why isn't my card going through. Getting rid of your Zoosk.com membership is also relatively easy, and there are just a few simple steps you should follow: Log into your account, whether that be through the mobile app or the dating website. I cancelled after five days. Judging by this story, this is not always clear. Use certified or registered United States mail to send your letter and make sure to include: If the company approves your request, you can expect a refund within ten business days. Select another payment method from your account or submit a new card number and select Confirm. ), and information about your activity on the site (including profile I recommend this site should be SHUT DOWN! . Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. Like most dating apps, Zoosk is based on a monthly subscription. Get your money back through customer service at The software is crap. Don't waste your Money or time on this horrible site. If you've canceled your premium account in the past but want to give Zoosk another shot, don't be surprised to see a $24.99 charge on your statement. Dont worry, that doesnt mean that your subscription will be renewed the next month. Our app will get rid of your Zoosk subscription, but we can also cancel Zamplebox, Fabletics, Stickr, Scentbird, or your Family Fitness membership. Well start sending you the news you need delivered straight to you. How To Get a Refund From Zoosk With the Help of DoNotPay, what rights consumers have when it comes to refunds, It's up to the merchant whether they will issue a refund or not, but as a customer, you can rely on the, implies direct communication with your bank and not the merchant, which is, the main difference between a chargeback and a refund. or one payment of $77.99. This website is using a security service to protect itself from online attacks. 15.00 per month / one payment of 179.99. On the other hand, Zoosk has, in the interest of their business, geared their site to strongly encourage free members to convert into paying members. Zoosk website still shows account is active with subscription going to renew in 6 months. A payment can be declined for several reasons. What do you think of this dating app? By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Zoosk's Terms of Service state that all payments are non-refundable, and that includes your subscription fee. Now I know that it's an irresponsible and deceitful strategy to have old, meaningless profiles on their site to make the site look better than it is. Once you decide to go with a paid subscription, you are able to communicate with any member, as long as they don't block you. In a process that is obviously less than clear, this Zoosk subscriber is stuck getting the runaround from both Zoosk and Apple. The app has a free version, but you can't do much with it apart from creating a profile and checking out other users. The amount they took equates to a year which I did not agree to. While there's room for improvement on video features and virtual gift options, Zoosk is worth trying out for dating in Australia. Sign up to receive our free weekly newsletter. The action you just performed triggered the security solution. Discover DoNotPay's Money-Saving Features! We have helped over 300,000 people with their problems. If they procrastinate until after 24 hours before the end of their subscription, their subscription will be automatically renewed and their account will be charged. To contact other members you have to sign up for a paid subscription. Bottom line here: #1 dating app or no, you should be very wary of getting a paid subscription through Zoosk's mobile apps. Harassment is any behavior intended to disturb or upset a person or group of people. The Bottom Line You can find the contact page by scrolling to the bottom of the Zoosk site and selecting "Contact Us". Share your photos and videos with others to prove the truth of your words. The only way to stop or limit the amount of email they send you is to change it in your settings. If you do sign up for Zoosk, make sure you go to your email settings first and either disable it or put it at a setting that is most comfortable for you. Zoosk Dating site have taken 99 from my account unlawfully for a 1 month subscription of 25 which I set up yesterday afternoon. Youll lose subscriber benefits without refund. I really feel like a fool. Your IP: When someone deletes their account, people that used to talk to them won't be notified. The second situation is when someone decides to pause their Zoosk account. Zoosk's Help Center further clarifies by stating, "Zoosk maintains a policy that all purchases are non-refundable, including Zoosk coins and partially used subscriptions.". One member complained of having to work through iTunes and send a written letter to corporate headquarters postmarked within three days of enrollment to fix the situation and then still not getting the desired cancellation: "[The] Zoosk website did not update even though iTunes account reflects no auto-renewal and subscription has been cancelled. Cloudflare Ray ID: 7b9c5c7cbc77dfed Pros Streamlined and convenient free sign-up process You can do this from your PC or mobile device. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it. Zoosk offers premium subscription plans in 1, 3, 6, and 12-month packages. Sit back and relax while we do the work. Here is what you can expect depending on what the Zoosk team deems suitable at the moment: Zoosk refund policy states that you can get a full refund as long as you cancel your membership within three business days of the sign-up, but only if you live in one of these states: Your safest bet for landing a Zoosk refund is DoNotPay, but there are other options as well. Click on 'Account settings'. I ended up taking it to her parents as soon as I found out only to learn that this was not the only app she had done this on. Zoosk makes it a little difficult to delete your account, and you can only deactivate it from the site. Log in to your account. Select 'Subscription' from the left navigation 5. The funds will be issued to the original payment method. Zoosk used to be good but now is just a money grabbing con. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. You can use any iOS device, whether its an iPhone, iPad, or Mac. But then some emails will be for services that are irrelevant to your online dating experience, often from Zoosk partners who have been given your email address. Log in to your account 2. Companies that are paying subscribers can be Technician's Assistant: What have you tried so far with your Zoosk software? Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. Cancellation of the Zoosk Android app has to go through the Play Store. Stay away from this site! Get a Zoosk Promo Code for 10% Off Any Subscription. solarpest control Choose Account Settings in the drop-down menu. You can also use this feature if you subscribe with your credit card, Amazon, PayPal, or similar providers. Android and iOS app payments are paid through Google Play Store and Apple's App Store. customers to them. Confirm that you want to deactivate your account. With our Chargeback Instantly feature you can get your money back from Target, Verizon, Hulu, or any other company, while our virtual credit card will sign you up for free trials in a risk-free way. We value your privacy. You can also turn off auto-renewal from your computer or laptop. Last Tested. 3. 3.8/5 (852 reviews) At four-and-a-half stars, Zoosk has the most highly rated dating app on iTunes. We attempt to partner with many of the companies on our site. Select " Cancel Subscription" on the bottom part of the page. Refunds. This is no longer the case, as Zoosk no longer requires new members to pay the fee. So what does this mean for you? A chargeback implies direct communication with your bank and not the merchant, which is the main difference between a chargeback and a refund. are one of the most trustworthy and loved dating apps. Why was my card declined. In general, you'll get greater discounts if you pay for more months at a time. All tip submissions are carefully reviewed before being published. Cancel Direct Line Auto-Renewal Before You're Charged Again! Now I'm trying to put my cards info in and it won't accept it. impact a company's ranking on BestCompany.com, it does provide companies with access to review generation tools and There may be some exceptions to this rule. Give the site/app a wide berth or better yet avoid it altogether. They are unread because they are ancient members, they don't exist or they have not been on ZOOSK in years. As with any online dating experience, you can gain a lot of peace of mind by slowing down and educating yourself before you sign up or get into a paid subscription. To delete your Zoosk account, you'll need to deactivate your account and then contact Zoosk customer service to complete the deletion process. Therefore, dont forget your credentials as you might need them. Best Zoosk Promo Codes & Deals. Tap on Confirm. Mobile Take back control of your love life now with LoveAndMatchmaking. Tap on the three line icon at the top left corner. Terms Zoosks virtual currency can be used to Boost your profile, send virtual gifts, and unlock Carousel matches. You have to pay for coins or whatever for more actions. Confirm your deactivation by emailing Zoosk's customer support services. The action you just performed triggered the security solution. As mentioned above, the typical Zoosk member can cancel their subscription right from their account settings. Make your voice heard andsubmit a review today! They charge a monthly fee ( misrepresenting users ) also Felony Fraud. We can also help you swipe left your other subscriptions. They say you are signing up for 1 month at about 35 $ but I think bury a renewal agreement in the terms and conditions very sneaky and dishonest as that document could take days to decipher. interesting singles and make more meaningful connections with fun, social dating. You can email the site owner to let them know you were blocked. How do I cancel my automatic subscription renewal for Zoosk? What should I do if I have a billing question or concern? {showModal = !showModal; companyTitle = $event.detail.companyTitle; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, {showModal = !showModal; companySlug = $event.detail.company; verticalSlug = $event.detail.vertical }" class="fixed inset-0 z-50 overflow-y-auto">, We may receive referral compensation from some of the companies on our site. User profile for user: Thank you, you have successfully subscribed to our newsletter! We use cookies to make wikiHow great. Heres what you have to do: Thats it! The free trial linked from this page is 100% free and doesn't require you to put in any payment information whatsoever. More Less. Subscriptions automatically renew unless cancelled. Log in to your account 2. To create this article, 12 people, some anonymous, worked to edit and improve it over time. If you pay with a credit or debit card, or through a third-party website, the subscription will renew automatically. They do this by making it nearly impossible to communicate with other members unless you get a paid subscription plan.
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