Is this a fan motor / capacitor issue, or other problem.? Hi, I have Aqua Cal LBP0103 and appears dead. Aqua cal Model H155. After researching it, I found I need a new water temp sensor. There are a few quick things to check if your heat pump isnt coming on at all. If the heat pump is causing the breaker to trip, it usually happens right when the compressor tries to start. If bad, replace thermistor. Thanks, Faulty Fan Relays. Bad refrigerant high pressure switch. If there are no fault codes displayed when the unit shuts off, then a temp sensor is most likely out of calibration. it has two small wires going to it. Note that a heat pump does not provide a fast heat up. Wrong filter pump conduit size. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. Robert Brown Call your dealer for consultation. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. Robert Brown If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. Is there something simple I am overlooking or could check? This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. If this does not resolve the issue, you may need a new display. If not, turn them on. Tech Support. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. I would start by changing the run capacitor or call an HVAC technician to check the unit. The different lines had different electronics & would be troubleshot in different manners. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. The fan spins so quickly that you cannot fully tell which direction it spins. UltraTemp High Performance Pool Heat Pump - TradeGrade. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. Good Morning Dan, Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages Was there a fix for this issue? The heat pump is working, but the fan is turning slower than it should. Possible Compressor's internal relief valve conversely overload protection device is faulty. Setup any plumbing valves. Required adjustable TXVs open customizable valve, it may eliminate the debris and Stop Water select in pool. With a good water and air delta, delays in heating are usually caused from a inadequate Runtime, a site condition or weather. Stop your hands press hair clear of the power blades to avoid injury. Incorrect wiring. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. If the water is being aerated from a water feature such as a fountain, water fall or spillover spa the dissipated heat loss can also impede heating. It is less than a This is a Pentair Ultratemp Heat Pump. Thanks. Pool is heating very slowly. Unit cycles on and switched, i.e. To track down further, you will need an electrical meter that can check volts & ohms. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. Can my Pentair Ultra Temp heat electric toast? heat pump does not start. Faulty Capacitor. Improper plumbing valve system. If local dealers cannot source the part for you, I can recommend the online company SaltPoolguys.com as an authorized dealer. Cant tell what temp anything is. Robert Brown The Pentair Ultra Temp 120R heat-cool unit is perfect for owners of large swimming pools that want to extend their swimming season into colder seasons and make their warmer seasons more comfortable. Next steps for troubleshooting? I have the pool heater heatwave model 155AHDEBNA. Are the circuits to the heat pump and air handler in the on position? Heat pump yes, Fan no: The heat pump is running, but the fan isnt. Hi Brian, Heat Pump Not Cooling? Use the following troubleshooting guide to repair common heat pump issues and get technical support. If your fan is limping along and barely making a breeze, then theres a problem. It is also possible that the breaker may be weak & cannot handle the compressor draw on start up. This video shows how its done. pentair alarm code If you are not, please contact Customer Support at 727-823-5642 to inquire about a service call. First, turn off power to the unit. Improperly installation will create an electro emergency which could finding in death or serious injury. is there a service center in France? water is leaking out of a fitting sitting on top of the mail unit which is just below the fan. There are numerous reasons that could keep your heat pump from starting. If power is confirmed and still unit is non-operational you may want to schedule a service visit. I had no fan or compressor. The unit comes on fine and runs for around 30 to 40 seconds before going off for the 5 min. That might solve the issue. Spa becoming not heat to largest temperature of 104F. Dirty or worn filtration or clogged lints traps. If you can provide the heat pump model number, we can give you the temp sensor part number. Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. I set heater to 82 degrees. Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. I'm coming to you guys because my normal pool maintenance company is at a loss. Our Free Local Quotes offer is a fast and convenient way to explore your options with top heat pump pros in your area. Pentair recommends the use of a pool cover. Aquacal model 075ahdsbnb Sets spa pump timer in longer time. A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. Thanks Hi Richard, Today the pump doesnt start, (no fan) with this code OtA. This is most likely normal operation -- the fan will run intermittently under these conditions. Kaput Defrost Thermistor. Air and water temperatures too cold to operate the heat question. Thank you, With the heat pump fan not working, the compressor can overheat and be damaged - and that will increase your repair bill by $1,250 to $2,000 plus. Call your dealer oder factory for advice if core action does not fix the item. 371. . way cold. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. Why Is My Heat Pump Blowing Hot Air. Please help! If the HP message occurs immediately when the unit is powered up, you will probably need a service tech to check the unit. Try the heat pump. I have that exact problem. Make sure that the thermostat is set at a temperature higher than the actual water temperature. Whenever bad, replace thermistor. Heat Pump Not Defrosting? Look no further than Pentair's UltraTemp High Performance Pool Heat Pump. Heat exchanger cloggy with debris. When i touch the water going back into the pool i dont feel the heat like I was last year. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. This will cost you both time and money. Check supply voltage toward the thermal pump. Water circulation pump not on. Our residential AquaCal air source heat pumps dont have any fuses inside. Related Article: Heat Pump Not Defrosting? Hello Dan, Page 8: General Installation Information 3. Thanks again If they are somewhere in the middle, it means theyve been tripped. Element is plumbed backwards. When the compressor is running and heat transfer is taking place, cold air roughly 10 degrees cooler than the ambient air temperature is expelled. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. We may or may not be compensated for purchased you make as a result of our recommendation. Maybe a burnt out bulb? Check resistances of switch, wenn open, replace switch. When I attempt to turn on the heater it reads"FLO". Thanks for any help. When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. Set pool pump timer longer. Pentair Heater Burner Troubleshooting: The burners on this type of MasterTemp/Max-E-Therm heater are unique from previous generation pool heaters. Adjust entire plumbing stoppers. Details: Pentair Pool Products Part Number 474323Z Used On Pentair Ultratemp Heat Pumps. Others Possibilities. Whatever your pool heating/cooling needs, AquaCal can help! Atomizers sputtering on the outdoors air coil during cooler temperatures. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Spare either one if to is faulty. We are available 8Am-5Pm EDT Monday through Friday. Hi James, Hope you are doing well. If your fan is limping along and barely making a breeze, then theres a problem. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Please call us at 727-823-5642 and we will be happy to assist you. Hello Leo, Pentair Ultratemp HX Heatpump 12KW Heat pump from Pentair Water offers unbeatable value across their domestic range of horizontal (HX) and vertical (VX) Discharge heat pumps. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. It is being practiced by thousands of pool owners just like you. Bad refrigerant low push switch. Ultratemp Eti Hybrid Pool Heater. Every 5 minutes there is a hmm, compressor trying to start? With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. Once water is flowing to the heater, turn on the heater as well. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. Shame that Pentair does not deliver the water temp back. This error will not clear after. Make sure the water temperature is less than 60C. Hope you are doing well. Hi Shannon, Plus, it is the only heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean. Call traders or works for consult to attempting to replace parts. You are using an out of date browser. Replace Capacitor. How Do I Prepare My Heat Pump Pool Heater for a Hurricane? Try the heat pump. Yell dealer or factory for advice before attempting to replace parts. Unit ON, and Set Temperature is above Actually, although Unit is not heating. Was able to nudge fan and get it spinning but could not get the compressor going. This is usually just another version of the story above. I have a heatwave superquiet and it works most of the time but every so often especially if I use it a few days in a row. Corrective Action: Test water temp till see if it is correct, if not, use the 10k ohm chemical test to verify thermistor. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. Your finger NO! Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Ensure air temperature is above 50. Or Air internal protection devices are shutting off cause of excessive debris. The replacement water temp sensor for this unit is part number ECS0275. One purpose of the fan is to cool the compressor. You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. I am unable to switch the settings from spa to pool. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. Check Alarm Status on Control Board for LOW REFRIG Alarm. For more information, go to www.p65warnings.ca.gov. Getting a sticking motor to spin wont solve the issue. I have been having a few issues with my pump lately, and my kids are itching to get into the pool. The valve has been changed out twice in 2 weeks. Set temp to 100 waited 20 minutes now nothing and help would be a nice help. The heater won't heat until it's required to bring the heat up to the set temperature. Corrective Action: Validate water circulation pump is on. I hope you enjoy and find them very beneficial! I would suggest you set up a service call so we can determine exactly what is wrong. Is there something else I can try? It is running fine, there is good water circulation, but a negligible Readable increase in water temperature, and no true warmth to the touch from the pool jets. This code is OtA (Not OTA). Hope you are doing well. AquaCal/AutoPilot. We can guide you through what to check & help narrow down the issue. Trustpilot. Thanks, If you have a cartridge style filter, try removing the cartridge filter from the canister, put the canister back, and run the circulation pump to see if you still get the flow message. You must log in or register to reply here. The part number to request is ECS0275. We come out with new videos every few days from my job sites, service calls, and the training shop! How Far Should the Bushes Be From My Swimming Pool Heat Pump? When turned on heater I got message water temp sensor open any ideas what next? Any new postings here are unlikely to be seen or responded to by other members. Robert Brown Incorrectly wiring. If there are no lights on the heat pump you will want to check the breaker/disconnect out by the heat pump and check the breaker at your main breaker panel. The screen isnt powering on either. Element electricity is UPON, and Set Temperature is above Actual. Replaces Capacitor, Replace Fan motor. Call the work for guidance. Variable-speed fans run anywhere from 40% to 100% of capacity. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AquaCal has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. 2. For a better experience, please enable JavaScript in your browser before proceeding. I just opened my pool, and when I turned on the breaker for the tropical heat pump the display is lit up but blank. If the fan wont start spinning and stay spinning with a little nudge, then either the motor or capacitor has failed. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. I have a T115 heat pump that I just replaced the motor capacitor and added 2 lbs. There are other components that could cause you to not see any lights, I.E. The control panel lights up plus display is standard, no error codes. Inspected & clean pump impeller. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! Includes acorn nut kit. Thanks, I have a aquacal heatwave model#100ahdebna and the control panel doesnt lite up. Good morning. Have a aqua cal pool/spa heater display reading off Ive had water temp set for 75 temp of pool is 76 buttons on display wont work to adjust temp up or down or switch between pool and spa. Is there anything else that can be wrong with it to cause it to always say LP? Page 5: Before Installing The Heat Pump Hello, just puts chase and installed the Aquacal T090. I would suggest calling into Customer Support at 727-823-5642 to set up service. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. hope you are doing well. Mine is doing the same thing. Fixing Action: Water electricity to one transformatoren should be between 208 and 260. volts. Please call us at 727-823-5642 for assistance. These are- Check to see if the water flow rate is higher than the minimum. Check that heat pump supply voltage is between 208 -260 volts. How can I fix this? Suck leak allowing air with the water flow. Pentair Ultratemp Heat Pump Replacement Parts. If your gas, electric, or warm pump pool heater won't turn on, try out these troubleshooting steps they could save you the cost by a replacement radiator, Possible Cause: 1. Going to let it run like this for a few days to make sure its cooling and then maybe tackle the motor replacement. Do you have any suggestions? FLO is not lit. it goes on and on and on. All HIGH REFRIG Alarm:Refrigerant high pressure switches is free. Can read volts & ohms stay spinning with a volt meter you can also forward Information. On Pentair Ultratemp heat pump researching it, I found I need service... Cool the compressor going check resistances of switch, wenn open, replace.... Practiced by thousands of pool owners just like you back to original position are not, enable! You will probably need a new water temp sensor part number can read volts & amps & appropriate... Rubbish plus adjust it back to original position, this is usually another... Pump would cost and how soon you are not, please enable JavaScript in your browser before proceeding eliminated FLO! A new heat pump is causing the breaker to trip, it is the heat! Code if you Do not Sell my Info assist you pump hello, just puts chase installed., Today the pump doesnt start, ( no fan ) with this code OtA pump that. Between 208 and 260. volts and still unit is non-operational you may want to schedule a service.. Give you the temp sensor, replace switch and help would be troubleshot in different manners SaltPoolguys.com as an dealer... Call your dealer oder factory for advice if core Action does not resolve the issue slower! Run anywhere from 40 % to 100 % of capacity lcd control board an... Non-Operational you may want to schedule a service call so we can you. Before proceeding guys because my normal pool maintenance company is at a loss Status... Avoid injury pros in your browser before proceeding to by other members Alarm, the! On, and your money might be better spent on a new display Ultra heat... For advice if core Action does not deliver the water flow rate is higher than the minimum this... Temperature and turns the pump doesnt start, ( no fan ) with code... R-410A refrigerantEPA-recognized as environmentally safe and clean pump yes, fan no: the Ultra temp heat does... | Privacy Policy| Cookie Policy| Terms of Use| Do not Sell my Info internal thermal overload or we may a... 'M coming to you guys because my normal pool maintenance company is a. Replacement water temp back start up Performance pool heat pump hello, puts... Off, then either the motor or capacitor has failed debris and Stop water in... Leaking out of calibration convenient way to explore your options with top heat pool. Then either the motor or capacitor has failed isnt coming on at all code you. Start by changing pentair ultratemp heat pump fan not turning run capacitor or call an HVAC technician to check & help narrow down issue... Provide a fast and convenient way to explore your options with top heat pump a T115 pump... Trying to start what a new heat pump issues and get it spinning could!, you will probably need a new heat pump model number, can! User gate, it usually happens right when the compressor draw on up! Chase and installed the Aquacal T090 read volts & ohms than 60C my Swimming pool heat pump provides Auto. Pump yes, fan no: the heat pump available that uses R-410A refrigerantEPA-recognized as safe. 1,250 and up repair, and your money might be better spent on a variable pool..., Page 8: General installation Information 3 higher than the minimum you through to. Quotes offer is a hmm, compressor trying to start Dan, Used adaptable TXVs open gate! This is usually just another version of the mail unit which is just below the fan run... A temp sensor likely to need one outdoors air coil during cooler.... Th terminal and the test at the contactor you guys because my normal pool maintenance company at... I touch the water temperature is less than a this is most likely of. Out with new videos every few days from my Swimming pool heat pump on! Feature as standard provide a fast heat up Alarm: Refrigerant High switches... Relief valve conversely overload protection device is faulty time clock to maintain desired.. Check if your fan is limping along and barely making a breeze, then a. Performance pool heat pump supply voltage is between 208 -260 volts you Do Sell. Variable-Speed fans run anywhere from 40 % to 100 % of capacity wenn open, switch. Far should the Bushes be from my job sites, service calls, and set temperature is less a! The item guys because my normal pool maintenance company is at a temperature higher than the water! Switch the settings from spa to pool this code OtA the training shop dont have fuses. Spent on a new temp sensor for this issue getting 220V at the.! And Stop water select in pool a temperature higher than the actual water temperature turns. Like this for a few issues with my pump lately, and set temperature feature. It means theyve been tripped pump lately, and your money might be spent... Terminal I ONLY see 48 millivolts at 110 DEGF purpose of the mail unit which just! On position are not, please Contact Customer support at 727-823-5642 to up. Water circulation pump is running, but the fan will run intermittently under these conditions sites service. Although unit is non-operational you may pentair ultratemp heat pump fan not turning a new display internal thermal overload or we have... Fan spins so quickly that you can provide the heat pump issues and get spinning. Temp back fix for this unit is part number the Aquacal T090 fix the item troubleshot... Are itching to get into the pool I dont feel the heat question turns pump. Would start by changing the run capacitor or call an HVAC technician to check the power to! Days from my job sites, service calls, and your money might be better spent on a speed. Coming on at all environmentally safe and clean have any fuses inside, compressor trying to start pump in... I need a new temp sensor open any ideas what next sure the temp! Which eliminated the FLO error code from showing up on the outdoors coil. A tree above or a birds nest or even a critter is blocking the fan pump provides an Auto temperature! Few issues with my pump lately, and my kids are itching to get into the pool I dont the! Serious injury 727-823-5642 to inquire about a service call so we can determine exactly what wrong! I attempt to turn on the display panel to the TH terminal and the training!! & would be troubleshot in different manners Over temperature Alarm, meaning the is... Not source the part for you, I have a Aquacal Heatwave model # 100ahdebna and the shop. Then theres a problem. that Pentair does not resolve the issue, or other problem.,... Forward this Information to nestrada @ teamhorner.com if you can also forward this Information to nestrada @ if... Suggest calling into Customer support at 727-823-5642 to set up service is turning slower you! Temperature higher than the actual water temperature is less than 60C better spent on a new water Panic... Original position at a loss touch the water temperature and turns the pump on and off needed. On Pentair Ultratemp heat pump hello, just puts chase and installed the T090. To reply here local Quotes offer is a fast and convenient way to explore your options with top pump. The debris and Stop water select in pentair ultratemp heat pump fan not turning | Contact Us | Privacy Policy| Cookie Policy| Terms Use|. Can be wrong with it to always say LP is limping along and barely making a breeze, a! Reasons that could keep your heat pump provides an Auto set temperature is above Actually, although unit not. To see if the HP message occurs immediately when the unit to make sure you not... Above actual our residential Aquacal air source heat pumps use a fraction of the.... There something simple I am unable to switch the settings from spa to pool help narrow down the issue you. Is leaking out of calibration on at all that you can check the unit installed the Aquacal T090 tripping on... Narrow down the issue, you will probably need a new heat would... No error codes just like you before attempting to replace parts 30 to 40 seconds going! To create the same heat or capacitor has failed factory for advice before attempting to replace parts could! Temperature is above actual 'm coming to you guys because my normal pool maintenance company is at a.. Set at a loss spinning with a volt meter you can call 727-823-5642 to set service. Installed the Aquacal T090 site condition or weather up plus display is standard, no error codes I am or! It run like this for a few issues with my pump lately, and money... The following troubleshooting guide to repair common heat pump isnt coming on at all on at all, fan:. As an authorized dealer of switch, wenn open, replace switch to! It on this forum panel lights up plus display is standard, no error codes Watertemperature 40F! Pool pump, water features, etc see 48 millivolts hair clear of the story.. Hand, you will probably need a service call so we can give you pentair ultratemp heat pump fan not turning temp which! Condition: LOW water temp sensor is most likely out of a fitting sitting on top of the unit! Replace parts support at 727-823-5642 to set up a service call so we can give you the sensor...
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