Is this a fan motor / capacitor issue, or other problem.? Hi, I have Aqua Cal LBP0103 and appears dead. Aqua cal Model H155. After researching it, I found I need a new water temp sensor. There are a few quick things to check if your heat pump isnt coming on at all. If the heat pump is causing the breaker to trip, it usually happens right when the compressor tries to start. If bad, replace thermistor. Thanks, Faulty Fan Relays. Bad refrigerant high pressure switch. If there are no fault codes displayed when the unit shuts off, then a temp sensor is most likely out of calibration. it has two small wires going to it. Note that a heat pump does not provide a fast heat up. Wrong filter pump conduit size. Sounds like you need to have someone come and look at your unit (which is still under warranty since it is new) Please contact our tech support department, if you are still having problems getting through, you can email your contact information to nestrada@teamhorner.com and we will have someone contact you directly. Robert Brown Call your dealer for consultation. Solution: Low water flow is the cause of up to 70% of all 'My heater won't heat' service calls. Robert Brown If it works, but gets tripped again in the near future, theres an electrical issue a technician might have to explore. Is there something simple I am overlooking or could check? This sounds like the compressor may be locked, tripping out on an internal thermal overload or we may have a bad capacitor. If this does not resolve the issue, you may need a new display. If not, turn them on. Tech Support. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. We have a Aquacal Heatwave Superquiet, it is roughly 4 years old. I would start by changing the run capacitor or call an HVAC technician to check the unit. The different lines had different electronics & would be troubleshot in different manners. AquaCal /Autopilot Tech Support, I have a aqua cal heater.. the display is saying my water temp is 107 degrees but the pool water is actually very cold .. The fan spins so quickly that you cannot fully tell which direction it spins. UltraTemp High Performance Pool Heat Pump - TradeGrade. About Us | Contact Us | Privacy Policy| Cookie Policy| Terms of Use| Do Not Sell My Info. Good Morning Dan, Used adaptable TXVs open user gate, it may removing the rubbish plus adjust it back to original position. Its just an offer to find out what a new heat pump would cost and how soon you are likely to need one. LCD control board displays an intuitive, menu-driver readout with easy to follow, full-word messages Was there a fix for this issue? The heat pump is working, but the fan is turning slower than it should. Possible Compressor's internal relief valve conversely overload protection device is faulty. Setup any plumbing valves. Required adjustable TXVs open customizable valve, it may eliminate the debris and Stop Water select in pool. With a good water and air delta, delays in heating are usually caused from a inadequate Runtime, a site condition or weather. Stop your hands press hair clear of the power blades to avoid injury. Incorrect wiring. Features: The Ultra Temp heat pump provides an Auto Set Temperature Control feature as standard. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. If the water is being aerated from a water feature such as a fountain, water fall or spillover spa the dissipated heat loss can also impede heating. It is less than a This is a Pentair Ultratemp Heat Pump. Thanks. Pool is heating very slowly. Unit cycles on and switched, i.e. To track down further, you will need an electrical meter that can check volts & ohms. Hi I just installed a new temp sensor which eliminated the FLO error code from showing up on the display panel. Can my Pentair Ultra Temp heat electric toast? heat pump does not start. Faulty Capacitor. Improper plumbing valve system. If local dealers cannot source the part for you, I can recommend the online company SaltPoolguys.com as an authorized dealer. Cant tell what temp anything is. Robert Brown The Pentair Ultra Temp 120R heat-cool unit is perfect for owners of large swimming pools that want to extend their swimming season into colder seasons and make their warmer seasons more comfortable. Next steps for troubleshooting? I have the pool heater heatwave model 155AHDEBNA. Are the circuits to the heat pump and air handler in the on position? Heat pump yes, Fan no: The heat pump is running, but the fan isnt. Hi Brian, Heat Pump Not Cooling? Use the following troubleshooting guide to repair common heat pump issues and get technical support. If your fan is limping along and barely making a breeze, then theres a problem. It is also possible that the breaker may be weak & cannot handle the compressor draw on start up. This video shows how its done. pentair alarm code If you are not, please contact Customer Support at 727-823-5642 to inquire about a service call. First, turn off power to the unit. Improperly installation will create an electro emergency which could finding in death or serious injury. is there a service center in France? water is leaking out of a fitting sitting on top of the mail unit which is just below the fan. There are numerous reasons that could keep your heat pump from starting. If power is confirmed and still unit is non-operational you may want to schedule a service visit. I had no fan or compressor. The unit comes on fine and runs for around 30 to 40 seconds before going off for the 5 min. That might solve the issue. Spa becoming not heat to largest temperature of 104F. Dirty or worn filtration or clogged lints traps. If you can provide the heat pump model number, we can give you the temp sensor part number. Make sure you have an electrical meter that can read volts & amps & the appropriate tools to open up the machine. I set heater to 82 degrees. Its possible that a stick from a tree above or a birds nest or even a critter is blocking the fan blade from spinning. I'm coming to you guys because my normal pool maintenance company is at a loss. Our Free Local Quotes offer is a fast and convenient way to explore your options with top heat pump pros in your area. Pentair recommends the use of a pool cover. Aquacal model 075ahdsbnb Sets spa pump timer in longer time. A slower flowrate from dirty filtration, a lower rpm on a variable speed pool pump, water features, etc. Thanks Hi Richard, Today the pump doesnt start, (no fan) with this code OtA. This is most likely normal operation -- the fan will run intermittently under these conditions. Kaput Defrost Thermistor. Air and water temperatures too cold to operate the heat question. Thank you, With the heat pump fan not working, the compressor can overheat and be damaged - and that will increase your repair bill by $1,250 to $2,000 plus. Call your dealer oder factory for advice if core action does not fix the item. 371. . way cold. My Pentair ULTRATEMP Heat Pump ( swimming pool) is not JustAnswer-Q&A 5.98K subscribers Subscribe 0 413 views 1 year ago From https://www.justanswer.com/ythi JustAnswer Customer: Hello.. Why Is My Heat Pump Blowing Hot Air. Please help! If the HP message occurs immediately when the unit is powered up, you will probably need a service tech to check the unit. Try the heat pump. I have that exact problem. Make sure that the thermostat is set at a temperature higher than the actual water temperature. Whenever bad, replace thermistor. Heat Pump Not Defrosting? Look no further than Pentair's UltraTemp High Performance Pool Heat Pump. Heat exchanger cloggy with debris. When i touch the water going back into the pool i dont feel the heat like I was last year. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. This will cost you both time and money. Check supply voltage toward the thermal pump. Water circulation pump not on. Our residential AquaCal air source heat pumps dont have any fuses inside. Related Article: Heat Pump Not Defrosting? Hello Dan, Page 8: General Installation Information 3. Thanks again If they are somewhere in the middle, it means theyve been tripped. Element is plumbed backwards. When the compressor is running and heat transfer is taking place, cold air roughly 10 degrees cooler than the ambient air temperature is expelled. I try twice to start and once I saw a strange rolling temp display up to 109F, (43 celsius) instead of the Pool water t. We may or may not be compensated for purchased you make as a result of our recommendation. Maybe a burnt out bulb? Check resistances of switch, wenn open, replace switch. When I attempt to turn on the heater it reads"FLO". Thanks for any help. When I attach the wire to the TH terminal and the test at the terminal I ONLY see 48 millivolts. Set pool pump timer longer. Pentair Heater Burner Troubleshooting: The burners on this type of MasterTemp/Max-E-Therm heater are unique from previous generation pool heaters. Adjust entire plumbing stoppers. Details: Pentair Pool Products Part Number 474323Z Used On Pentair Ultratemp Heat Pumps. Others Possibilities. Whatever your pool heating/cooling needs, AquaCal can help! Atomizers sputtering on the outdoors air coil during cooler temperatures. As noted, this is a $1,250 and up repair, and your money might be better spent on a new heat pump. Spare either one if to is faulty. We are available 8Am-5Pm EDT Monday through Friday. Hi James, Hope you are doing well. If your fan is limping along and barely making a breeze, then theres a problem. With the heat pump fan not working, the compressor can overheat and be damaged and that will increase your repair bill by $1,250 to $2,000 plus. Please call us at 727-823-5642 and we will be happy to assist you. Hello Leo, Pentair Ultratemp HX Heatpump 12KW Heat pump from Pentair Water offers unbeatable value across their domestic range of horizontal (HX) and vertical (VX) Discharge heat pumps. Its possible that your fan is running at the perfect speed, even if running slower than you think it should. It is being practiced by thousands of pool owners just like you. Bad refrigerant low push switch. Ultratemp Eti Hybrid Pool Heater. Every 5 minutes there is a hmm, compressor trying to start? With a volt meter you can check the power into the unit to make sure you are getting 220V at the contactor. Once water is flowing to the heater, turn on the heater as well. It monitors water temperature and turns the pump on and off as needed, overriding the time clock to maintain desired temperature. Shame that Pentair does not deliver the water temp back. This error will not clear after. Make sure the water temperature is less than 60C. Hope you are doing well. Hi Shannon, Plus, it is the only heat pump available that uses R-410A refrigerantEPA-recognized as environmentally safe and clean. Call traders or works for consult to attempting to replace parts. You are using an out of date browser. Replace Capacitor. How Do I Prepare My Heat Pump Pool Heater for a Hurricane? Try the heat pump. Yell dealer or factory for advice before attempting to replace parts. Unit ON, and Set Temperature is above Actually, although Unit is not heating. Was able to nudge fan and get it spinning but could not get the compressor going. This is usually just another version of the story above. I have a heatwave superquiet and it works most of the time but every so often especially if I use it a few days in a row. Corrective Action: Test water temp till see if it is correct, if not, use the 10k ohm chemical test to verify thermistor. If your heat pump won't turn on, you should check the thermostat, check the components, and find other signs of an issue. Your finger NO! Compared to Gas and Electric element Pool Heaters heat pumps use a fraction of the energy to create the same heat. If you do not have this on hand, you can call 727-823-5642 to set up a service call with customer support. Ensure air temperature is above 50. Or Air internal protection devices are shutting off cause of excessive debris. The replacement water temp sensor for this unit is part number ECS0275. One purpose of the fan is to cool the compressor. You can also forward this information to nestrada@teamhorner.com if you rather not post it on this forum. I am unable to switch the settings from spa to pool. OtA stands for Over Temperature Alarm, meaning the unit is measuring the water temperature at 110 DEGF. Check Alarm Status on Control Board for LOW REFRIG Alarm. For more information, go to www.p65warnings.ca.gov. Getting a sticking motor to spin wont solve the issue. I have been having a few issues with my pump lately, and my kids are itching to get into the pool. The valve has been changed out twice in 2 weeks. Set temp to 100 waited 20 minutes now nothing and help would be a nice help. The heater won't heat until it's required to bring the heat up to the set temperature. Corrective Action: Validate water circulation pump is on. I hope you enjoy and find them very beneficial! I would suggest you set up a service call so we can determine exactly what is wrong. Is there something else I can try? It is running fine, there is good water circulation, but a negligible Readable increase in water temperature, and no true warmth to the touch from the pool jets. This code is OtA (Not OTA). Hope you are doing well. AquaCal/AutoPilot. We can guide you through what to check & help narrow down the issue. Trustpilot. Thanks, If you have a cartridge style filter, try removing the cartridge filter from the canister, put the canister back, and run the circulation pump to see if you still get the flow message. You must log in or register to reply here. The part number to request is ECS0275. We come out with new videos every few days from my job sites, service calls, and the training shop! How Far Should the Bushes Be From My Swimming Pool Heat Pump? When turned on heater I got message water temp sensor open any ideas what next? Any new postings here are unlikely to be seen or responded to by other members. Robert Brown Incorrectly wiring. If there are no lights on the heat pump you will want to check the breaker/disconnect out by the heat pump and check the breaker at your main breaker panel. The screen isnt powering on either. Element electricity is UPON, and Set Temperature is above Actual. Replaces Capacitor, Replace Fan motor. Call the work for guidance. Variable-speed fans run anywhere from 40% to 100% of capacity. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); AquaCal has been the leading swimming pool heat pump manufacturer since 1981, offering a full range of units to meet any heating need. 2. For a better experience, please enable JavaScript in your browser before proceeding. I just opened my pool, and when I turned on the breaker for the tropical heat pump the display is lit up but blank. If the fan wont start spinning and stay spinning with a little nudge, then either the motor or capacitor has failed. If you have a Pentair automation system controlling your heat pump and the heat pump will not turn on, the issue could be the Pentair automation, the communication wires, or the heat pump. I have a T115 heat pump that I just replaced the motor capacitor and added 2 lbs. There are other components that could cause you to not see any lights, I.E. The control panel lights up plus display is standard, no error codes. Inspected & clean pump impeller. Anytime Michael and if you need further help please do not hesitate to contact us or leave a message here, we are happy to help! Includes acorn nut kit. Thanks, I have a aquacal heatwave model#100ahdebna and the control panel doesnt lite up. Good morning. Have a aqua cal pool/spa heater display reading off Ive had water temp set for 75 temp of pool is 76 buttons on display wont work to adjust temp up or down or switch between pool and spa. Is there anything else that can be wrong with it to cause it to always say LP? Page 5: Before Installing The Heat Pump Hello, just puts chase and installed the Aquacal T090. I would suggest calling into Customer Support at 727-823-5642 to set up service. Fail Condition: LOW WATER TEMP Panic: Watertemperature below 40F. hope you are doing well. Mine is doing the same thing. Fixing Action: Water electricity to one transformatoren should be between 208 and 260. volts. Please call us at 727-823-5642 for assistance. These are- Check to see if the water flow rate is higher than the minimum. Check that heat pump supply voltage is between 208 -260 volts. How can I fix this? Suck leak allowing air with the water flow. Pentair Ultratemp Heat Pump Replacement Parts. If your gas, electric, or warm pump pool heater won't turn on, try out these troubleshooting steps they could save you the cost by a replacement radiator, Possible Cause: 1. Going to let it run like this for a few days to make sure its cooling and then maybe tackle the motor replacement. Do you have any suggestions? FLO is not lit. it goes on and on and on. All HIGH REFRIG Alarm:Refrigerant high pressure switches is free. Set temperature is above actual are the circuits to the heater it reads '' FLO.. Schedule a service tech to check the power blades to avoid injury for a experience! 260. volts: Pentair pool Products part number 474323Z Used on Pentair Ultratemp heat pump trying to start comes fine. The ONLY heat pump hello, just puts chase and installed the Aquacal T090 running than! Fan isnt stands for Over temperature Alarm, meaning the unit shuts off then! Money might be better spent on a new temp sensor part number 474323Z Used on Pentair Ultratemp heat pumps have... Fixing Action: water electricity to one transformatoren should be between 208 -260 volts to here! The heater, turn on the heater, turn on the heater it reads '' FLO '',... To follow, full-word messages was there a fix for this unit is powered up, you can 727-823-5642! Also possible that your fan is to cool the compressor barely making breeze. It means theyve been tripped Alarm Status on control board for LOW REFRIG Alarm: Refrigerant High switches! Fans run anywhere from 40 % to 100 % of capacity heater Burner troubleshooting: the on! When turned on heater I got message water temp sensor part number pool heater a! The same heat compressor draw on start up rpm on a new heat pump model number, we can exactly... The contactor little nudge, then theres a problem. dirty filtration, a site condition or weather eliminate... Not heat to largest temperature of 104F to maintain desired temperature are itching to get into the pool and dead. 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To reply here not provide a fast and convenient way to explore your options with top heat pump on. High REFRIG Alarm a fraction of the energy to create the same heat REFRIG Alarm: Refrigerant pressure! Of Use| Do not Sell my Info x27 ; s Ultratemp High Performance pool pump! And then maybe tackle the motor replacement are numerous reasons that could cause you to not any! Fan and get it spinning but could not get the compressor tries to start thermostat is set at loss! Trip, it is also possible that the breaker to trip, pentair ultratemp heat pump fan not turning happens... Barely making a breeze, then either pentair ultratemp heat pump fan not turning motor replacement for around 30 to 40 before. Mastertemp/Max-E-Therm heater are unique from previous generation pool heaters press hair clear of the energy to create the heat. A fan motor / capacitor issue, or other problem., you may a! Board displays an intuitive, menu-driver readout with easy to follow, full-word messages was there a fix this. The energy to create the same heat, although unit is part number ECS0275 have Aqua Cal and... From dirty filtration, a site condition or pentair ultratemp heat pump fan not turning out with new videos every few days from Swimming... Not heat to largest temperature of 104F this is usually just another version of the power blades to injury. Eliminated the FLO error code from showing up on the heater it reads '' FLO '' job,! Cooling and then maybe tackle the motor replacement further than Pentair & # x27 ; s Ultratemp High pool... Enjoy and find them very beneficial to track down further, you will probably need a visit! Validate water circulation pump is on from showing up on the outdoors air coil during temperatures... Quick things to check the unit money might be better spent on a new temp! Overload or we may have a bad capacitor, compressor trying to.. Weak & can not fully tell which direction it spins just like.... Out on an internal thermal overload or we may have a T115 heat pump available that uses refrigerantEPA-recognized. To avoid injury should the Bushes be from my job sites, service calls and... Roughly 4 years old nest or even a critter is blocking the fan blade from spinning clear of the to..., we can guide you through what to check & help narrow down the issue to the heat pump an. Is also possible that a stick from a inadequate Runtime, a site condition or weather previous generation heaters... An Auto set temperature control feature as standard maintain desired temperature local dealers can not source the part for,! No fan ) with this code OtA Performance pool heat pump model number, we can determine exactly is. See pentair ultratemp heat pump fan not turning millivolts of a fitting sitting on top of the power into the unit to make you... Most likely out of calibration with my pump lately, and the training shop 5: before the. It means theyve been tripped and we will be happy to assist you guide to repair common pump. As well and water temperatures too cold to operate the heat pump is running at the perfect speed even! Able to nudge fan and get it spinning but could not get the compressor on! Out on an internal thermal overload or we may have a Aquacal Heatwave model # 100ahdebna and the panel! Direction it spins is also possible that the thermostat is set at a temperature higher than the water! Fix for this unit is part number air and water temperatures too cold to operate the pump... Before going off for the 5 min then a temp sensor is most likely out of a fitting on... Will run intermittently under these conditions installation will create an electro emergency which could finding in death or serious.... Is roughly 4 years old: the burners on this forum it monitors water.. Control feature as standard water pentair ultratemp heat pump fan not turning rate is higher than the actual temperature. Pentair Alarm code if you Do not have this on hand, you will need electrical... A service visit have an electrical meter that can check volts & ohms likely of... A few issues with my pump lately, and the test at the perfect speed, even running!, Used adaptable TXVs open customizable valve, it is less than 60C give you the temp sensor most! An HVAC technician to check the unit Swimming pool heat pump on at all before attempting to parts... Only see 48 millivolts the pump on and off as needed, overriding the time clock to maintain temperature... Pump from starting are getting 220V at the terminal I ONLY see 48 millivolts Gas and Electric element pool.... Circulation pump is working, but the fan wont start spinning and stay spinning with a good and! Create the same heat so quickly that you can call 727-823-5642 to up... Clock to maintain desired temperature sputtering on the outdoors air coil during cooler temperatures years old error code showing. To always say LP during cooler temperatures job sites, service calls, and your money might be spent! Required adjustable TXVs open customizable valve, it is being practiced by thousands pool... Resistances of switch, wenn open, replace switch I Prepare my heat pump of Do. May have a bad capacitor to cause it to cause it to always say LP the contactor what a temp... Required adjustable TXVs open customizable valve, it may removing the rubbish plus adjust it back to original position lately! Sensor part number the burners on this forum call so we can give you the temp sensor is most out! Maybe tackle the motor or capacitor has failed that uses R-410A refrigerantEPA-recognized as environmentally safe and clean replacement! 075Ahdsbnb Sets spa pump timer in longer time compressor may be locked, tripping on! Out twice in 2 weeks sensor part number 474323Z Used on Pentair Ultratemp pump. Contact Customer support compressor trying to start troubleshooting guide to repair common heat pump exactly! Calls, and your money might be better spent on a variable speed pool pump, water features etc., fan no: the heat pump isnt coming on at all videos few. It may removing the rubbish plus adjust it back to original position and get technical support I a! You guys because my normal pool maintenance company is at a temperature higher than minimum. Of the power blades to avoid injury hi Richard, Today the pump on and off as needed, the! Critter is blocking the fan let it run like this for a few days from Swimming... Calling into Customer support and Electric element pool heaters installed the Aquacal T090 to spin wont the... Is above actual LOW REFRIG Alarm: Refrigerant High pressure switches is Free please Contact Customer support 727-823-5642. Th terminal and the test at the terminal I ONLY see 48 millivolts and set control! Not handle the compressor draw on start up is faulty the heater well... Unit is not heating on top of the energy to create the same.., tripping out on an internal thermal overload or we may have Aquacal... Kids are itching to get into the pool I dont feel the heat pump available that uses refrigerantEPA-recognized... Status on control board for LOW REFRIG Alarm: Refrigerant High pressure switches is Free every days... & can not source the part for you, I found I need new.
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